Current advice we are getting from lenders is that if you are experiencing a change in financial circumstances due to the coronavirus then please contact them directly. Most lenders already have systems and services in place to help, but they will need to talk to you directly to assess your own circumstances.
Examples of help some lenders already have in place:
• No fees for missed payments on credit cards, loans and mortgages.
• Payment holidays on mortgages and loans with additional support provided when you need it.
• Emergency access to savings in fixed term accounts without charge.
• Deposit limits of up to £500 for mobile banking, so you’ll be able to scan and pay in cheques without needing to visit a branch.
Stay well.
